Q1: What are your hanging kits mainly used for?

 

A: Our hanging kits & hardware accessories are widely applied for signboards, art frames, wine racks, ceiling‑mounted fixtures, display panels and other suspension installation projects, suitable for commercial, retail and indoor decoration scenarios.

 

Q2: What material options are available for the hanging hardware?

 

A: Main materials include stainless steel (201 / 304 / 316), aluminum alloy and zinc‑alloy. 316 stainless steel is recommended for coastal or humid outdoor environments for better anti‑corrosion performance.

 

Q3: What is the maximum load capacity of the hanging kit?

 

A: Load capacity depends on cable diameter, fittings combination and mounting base condition. Each product page lists its rated load. Please do not exceed the stated working load for safety.

 

Q4: Can the cable length be customized?

 

A: Yes. Custom cut‑to‑length steel cables are available upon request. Please advise your required length and quantity when sending inquiries.

 

 Q5: Are these hanging parts suitable for outdoor use?

 

A: 304 / 316 stainless‑steel series support outdoor applications. 201 stainless steel and zinc‑alloy fittings are more suggested for indoor use only.

 

Q6: Do you provide installation instructions?

 

A: Installation guides are offered. We can supply PDF instruction files for bulk orders. Simple hand‑tool installation is required.

 

Q7: Can I get samples before placing bulk orders?

 

A: Sample orders are welcome. Sample cost and courier freight will be quoted separately. Lead time for samples is about 3‑7 working days.

 

 Q8: What is your production lead time for bulk orders?

 

A: Normally 15‑25 working days, subject to order quantity and stock status. We will confirm exact lead time on your proforma invoice.

 

 Q9: Do you support OEM & ODM service?

 

A: Yes. Custom logo, surface finish and special dimension designs are acceptable. Please share your detailed requirements.

 

 Q10: What surface finishes do you offer?

 

A: Common finishes: polished, brushed, zinc‑plated，Nickel. Special finishes can be developed according to customer requirements.

 

 Q11: Are your hanging kits compliant with relevant industry standards?

 

A: Our hardware accessories are manufactured following general industrial standards. Test reports can be provided on request.
 

Q12: How should I choose the correct hanging kit for my project?

 

A: Please provide information including item weight, mounting method (ceiling / wall), required suspension length and working environment. Our sales team will recommend matching hardware solutions.